Review generation and reputation for a appliance repair company
The median appliance repair company has 22 reviews and 35.3% have fewer than 10. 17.9% are below 4.0, which is close to fatal when the homeowner pays a fee up front. The fix is a habit: the tech asks in the kitchen while the washer runs its test cycle, then texts a direct review link before the van door closes.
The mistake is an email three days later, or a bonus per review that makes techs pushy and violates Google's policy. Pay for the ask, not the review. After two weeks, working looks like a review text on every completed job, a visible jump in weekly count, and a reply on every review within a day.